Unable to click on anything after opening 2D Drawing (post-April Update)

[haversnail]

After updating Fusion 360 to the newest version, I can no longer click on anything in the application (not even dialog boxes) after opening a 2D drawing. The only way I have been able to work around this is force quitting the application, re-launching, and opening a version of the drawing before the April update.

This is extremely infuriating as all my changes since then are inaccessible, and am blocked from making any updates to this drawing until this issue is resolved.

[tasha.addington-ferris]

Hi @haversnail, is this in 2D sketches or in the Fusion Drawing workspace? Is it when trying to open any files created since the update or can you create a new one? 

Also, when you say you can't click on anything, what happens instead? Nothing happens or does Fusion hang/freeze? 

[firnsy]

I'm getting the same after updating this evening. If I open a drawing in the Fusion Drawing workspace the UI becomes unusable. The UI doesn't exactly freeze, but most UI elements (buttons, tabs, etc) don't complete any action. The UI element appears to click but not action is performed.

I have to restart fusion and not open a drawing to be able to continue.

[dolhopoloffs]

I have same problem. How to solve it?

[Art5]

I'm having this same issue, if I open a drawing the drawing opens in the drawing workspace, but then I can't click any of the icons. When I scroll over them they highlight as if I could click them, but are unresponsive to click. As I scroll around the workspace my cursor becomes a big plus sign and if I click there it does a selection window, but can't do anything with my selections. Right click doesn't do anything. If I try to create a drawing, the drawing workspace opens but the drawing doesn't come up and I have the same can't click on anything condition. The only thing that I can click is the X in the upper right, but then it asks if I want to save the design I had open and I'm unable to click on any of those options either and am forced to close Fusion via the task manager. Please help!

[HughesTooling]

@ClintBrown3D Can you help with this?

Thanks Mark

[ClintBrown3D]

Hi @HughesTooling 

My advice would be to ensure that Fusion is up-to-date and that the graphics card driver, IS DEFINITELY the latest version from the manufacturer. If folks are running older Kepler NVIDIA cards, they might run into issues, but we may have a workaround for that.

Step one: Update Fusion 

Step Two: Check for the latest graphics driver:

This will take you to your graphics card manufacturer's driver website. Put in your graphics card details and then download and install the latest driver.

[Art5]

The graphics driver update seems to have worked for me. I also posted this in the Design/Document forum, wasn't sure exactly where it needed to go. @ClintBrown3D If you would like to copy your post to that thread I'll happily accept it as a solution. Thanks!

[user37870]

I had the same issue and the driver update fixed it.  IMPORTANT: I was unable to download the driver through Fusion 360 due admin privileges on my computer, so I updated the graphics driver through HP, and that did NOT work.  Only when I got admin access to update the driver as ClintBrown3D recommended above did it work.

[5amacek]

Hey there. I am having the same issue, though I also can't the page of the drawing or anything on it. I have the same big plus button and when I highlight an area of the screen, I can see wear the page is supposed to be and the things on it, but I can't do anything else. The whole UI doesn't respond to any button presses, though it looks like it does, no actions are performed. The only thing I can do is force close fusion. Everything else in the app seems to work. I have already tried to update my graphics driver, and it is as up to date as it's going to get. It is an older AMD Radeon 5570. I have found that I can go into the environment variables in windows and add GS_DEVICE and add certain values as demonstrated here:https://clintbrown.co.uk/updating-graphics-setting-for-fusion-360-customers-experiencing-fuzzy-or-mi... 

This fixed the missing page issue and I can now see the drawing page and the items on it, though the UI interface still doesn't work. I know this is due to my graphics driver being old, but is there a workaround for this? Your help would be greatly appreciated as I am a struggling student and this is preventing me from submitting work. Thanks.