Trying to login to Fusion does not open a browser page

Trying to login to Fusion does not open a browser page

k_wierzbicki764
Observer Observer
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Trying to login to Fusion does not open a browser page

k_wierzbicki764
Observer
Observer

Hello,

 

When opening Fusion and pressing the button to login, no web page opens.

 

I've tried solutions provided by support bot with some found online:

- changing the default browser

- restarting my PC

- reinstalling Fusion

- uninstalling every Autodesk app on my PC before reinstalling necessary ones (along with Fusion)

- checking firewall and antivirus

- reinstalling Autodesk Identity Manager

- checking for presence of AdskAccessCore.exe

- disabling "run as Administrator"

- checking registry for any related folders/values in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options (none related found)

- reinstalling WebView2

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Message 2 of 2

Phil.E
Autodesk
Autodesk

It sounds like you found this article:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Sign-in-in-Fusion-...

 

I'll see if there is additional information that will help. Sorry for the inconvenience. 

 

Have you tried logging into https://manage.autodesk.com/home?





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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