Trouble with installation

Trouble with installation

indoctrine
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Message 1 of 4

Trouble with installation

indoctrine
Community Visitor
Community Visitor

I have problem with installation of Fusion. 

I got newest installer, but at 8% of configuration error 403 appear. 

Logfile is not readable for me 🙂

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Message 2 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@indoctrine When you mention log file is not readable are you not able to download it? 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 4

indoctrine
Community Visitor
Community Visitor

Nah, I simply don't understand 🙂

 

For example:

 

2024-05-15 22:11:51,798 - MainProcess(12332) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.process.process - INFO :: Downloading archive from https://dl.appstreaming.autodesk.com/production/packages/71f6f6612c6b9a48f48495791149a5804864ad58.ta... for package 71f6f6612c6b9a48f48495791149a5804864ad58
2024-05-15 22:11:51,840 - MainProcess(12332) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.netlib - INFO :: ProxyServer:
2024-05-15 22:11:51,840 - MainProcess(12332) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.netlib - INFO :: Setup HTTPSHandler
2024-05-15 22:11:51,840 - MainProcess(12332) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.netlib - INFO :: Setup AuthHandler
2024-05-15 22:11:53,598 - MainProcess(12332) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.process.process - INFO :: Reset action 0 for package 71f6f6612c6b9a48f48495791149a5804864ad58
2024-05-15 22:11:53,599 - MainProcess(12332) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.process.process - INFO :: Detecting the orphans ...
2024-05-15 22:11:53,599 - MainProcess(12332) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.process.process - WARNING :: Error detected, removing cache file list in 71f6f6612c6b9a48f48495791149a5804864ad58
2024-05-15 22:11:53,599 - MainProcess(12332) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.retry_algorithm - WARNING :: Problem performing network operation... Trying again.
Traceback (most recent call last):
File "R:\src\adsk\dls\streamer\retry_algorithm.py", line 123, in __call__
File "R:\src\adsk\dls\streamer\process\process.py", line 372, in <lambda>
File "R:\src\adsk\dls\streamer\process\process.py", line 639, in _extractpackage
File "R:\src\adsk\dls\streamer\process\process.py", line 585, in _opennetresource
File "R:\src\adsk\dls\streamer\netlib.py", line 409, in __call__
File "R:\src\adsk\dls\streamer\netlib.py", line 215, in __init__
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 525, in open
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 634, in http_response
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 557, in error
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 496, in _call_chain
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 749, in http_error_302
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 525, in open
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 634, in http_response
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 557, in error
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 496, in _call_chain
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 749, in http_error_302
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 525, in open
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 634, in http_response
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 563, in error
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 496, in _call_chain
File "D:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\urllib\request.py", line 643, in http_error_default
urllib.error.HTTPError: HTTP Error 403: Forbidden

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Message 4 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@indoctrine Let me check with our install team. Can you post the full logs here? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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