Tinkercad ??

[RogerInHawaii]

I'm not sure where to post this, but here goes . . .

I just received an email, listed as coming from autodesk@autodeskcommunications.com with the subject line

Important information regarding your Tinkercad account

Now, I have an account for using Fusion 360, but I've never heard of Tinkercad, or at least don't remember it.

The actual message sounds awfully ominous:

Hello Tinkercad user,

Our reports show that you have not logged into Tinkercad since January 1st, 2020. On May 24th, 2021, we will delete accounts that have not logged in during the last 15 months, including data associated with the account.

If you are not interested in keeping your account or data, there’s no action to take. If you want to keep your account or data, you just need to log in at www.tinkercad.com/login using your social provider before May 20th. Click here to learn more.

Thank you for your attention to this matter.

Autodesk

I've been using Fusion 360 almost constantly for years, including the past several weeks, so I don't know what they're talking about.

The clincher is that if I hover my mouse cursor over the link, Click here to learn more., it shows that it's not going to any Autodesk website, but rather some weird URL, 

The www.tinkercad.com/login   link does appear to actually go to a tinkercad website, But I'm NOT going to click on THAT link since the other link looks so weird.

So, what is this? Is it legitimate? What is tinkercad? Is it genuinely part of Autodesk? Or is it a scam?

[Anonymous]

I've had the same email today. I do use tinkercad though and last logged in 4 days ago ( and again today ) I too would like to know if this is pam. Should I make a backup of all my designs in case my account gets deleted through no fault of my own?

[gmelantoni · Accepted solution]

Hi, 

It is legit. Tinkercad is free online design application from Autodesk that is widely used from elementary to high school. The reason you got the email is because at some point, either you (probably not you since you don't know what it is) or someone in your house with access to your email and password signed up to Tinkercad via a social provider (Google, Facebook, Apple, Microsoft, Yahoo, Twitter or AOL). What will get deleted is the account that signed up via social and uses this email, and not the one you use with Fusion 360 and uses this email. 

The link with the weird url is from AKN (Autodesk Knowledge Network). 

Hope this helps to clarify.

[gmelantoni]

Hi white_knight88, in your case, what might happen is that you at some point logged into Tinkercad using a social provider and then also logged in via the Autodesk option. This basically creates two accounts with two different identity IDs. 

The one that will be deleted is the one you don't use. 

If you provide me with the email you use, I can look it up on the database and if we see two accounts attached, I'll also be able to tell you which one is the impacted one, so you don't have to worry. 

If you want to send me the email you use to log in, please send it to me to guillermo.melantoni@autodesk.com

[RogerInHawaii]

@gmelantoni Thank you for the info. For me, I'll just ignore it since I don't use it, and I'm the only one here, so it must have been me who made it, realized I didn't need it, and never used it.

I would suggest, though, that Autodesk use only Autodesk, or in this case, Tinkercad, URLs in the links in their emails. Whenever I get an email that looks suspicious I check the actual link URLs and when any of them show up as weird, suspicious, or NOT directly to the main web site, it raises a red flag to me, it looks like spam or scam.

[philippe]

Hi, I received the same message. I have 8 years of designs on Tinkercad and I use it regularly. Could you please check my account as well?

Thank you.