teacher with Autocad working can not assign users to Fusion - nor add fusion to manage portal

[fhs-cte-web]

I am a teacher who has done this in the past, but now I'm at a dead end. I can't even reach support for Fusion. I get sales force single sign on errors. 

See the errors attached blocking me from asking for help from support. Sales force errors. 

steps:

- I am logged in to manage.autodesk.com

- I can assign students to autodesk, and it's installed on my windows 10 student lab computers

- I can no longer assign students to Fusion, I have made a video I will send to autodesk staff but it's too private to post here in the public.  

- I go to add products from the menu at the top right

- I go to the tab "Class/Lab" and leave the tab "individual"

- I can add 3dmax, I click get license, it works. 

- I can add Flame, I click get license, it works, 

-  I click to add Fusion. I click get license,  it just shows a modal dialog with tips and no other help, and no buttons.  I must hit an X in the GUI to get out of the modal dialog

- When I go to my assign by users, group or product I can assign students by email to autocad, but I see just Legacy 2024 fusion and zero licenses listed

the end

====================

ps: thanks in advance. Really stressful situations here with budget cuts.  also why is the fusion educators form set to read only?