[Teacher] Our computers are stuck in Fusion 360 offline mode. No Fix on our end.
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Hello,
I am a high school CAD teacher in a MAC school district. Over the last week, we have been having a plethora of issues with Fusion 360 not allowing us to connect to online mode. My students and now I have been receiving the following message on our screens "You have been working in offline mode for more than the allowed period of 2 weeks.
Please login to your A360 account to continue". I met with our school district IT department and we have worked through every possible trouble shooting that we could to no avail. We have logged out and in, restarted the computers, uninstalled Fusion 360 and reinstalled it, cleared directories and verified that ports were open and that we did not have any DNS issues. The image attached was the only thing that we could find. We white listed the links and that still did not work. Our IT team even connected to an unrestricted internet connection and that did not make a difference. We need assistance and a fix to this ASAP as we are in the middle of our Trimester modeling project.
Thanks,