Still Having issues updating

Still Having issues updating

trailstandard
Participant Participant
579 Views
3 Replies
Message 1 of 4

Still Having issues updating

trailstandard
Participant
Participant

Fusion is failing to update. I have asked once but there was not any helpful reply's. See attached log.

 

Fusion is now having problem while using it. It seems to have partially updated but not fully. I cannot click on things properly. I have to hover the courser around the object until it highlights. If I place the courser directly on the object it doesn't select the correct item. 

 

 

0 Likes
580 Views
3 Replies
Replies (3)
Message 2 of 4

jhackney1972
Consultant
Consultant

The latest error, posted to your log file today, is shown below.  I would go to the Fusion 360 Service Utility page and select the repair option.  Before doing this, make sure all other applications are not running and if you have a very aggressive Anti-Virus application, disable it during the repair. 

 

latest error.jpg

 

John Hackney, Retired
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

EESignature

0 Likes
Message 3 of 4

trailstandard
Participant
Participant

This was after using the repair utility. 

I had a chrome browser open during this. And there is no current antivirus active 

0 Likes
Message 4 of 4

dooyoul_chung
Autodesk
Autodesk

@trailstandard 
Is there any chance your "Desktop" is locked by other means? I would suggest restart PC and try update again.
Thanks,
Dooyoul.

0 Likes