Step Upload failed

Step Upload failed

Anonymous
Not applicable
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Message 1 of 3

Step Upload failed

Anonymous
Not applicable

Hi,

 

I tried to upload several step files. The uploads were canceled for all the files and there was shown a message that I should try it again later. What´s wrong? Please have a look for the log file. Thanks for your help.

 

Greets,

Daniel

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Accepted solutions (1)
501 Views
2 Replies
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Message 2 of 3

pawel.potyrala
Community Manager
Community Manager
Accepted solution

Hi @Anonymous,

 

welcome in Fusion 360 Community Forum! Thanks for posting.

The log file you attached is an installation log file only. I would like to ask you for the following:

  1. Could you collect all the log files by going to the question mark in the top right corner of the Fusion 360 user interface -> Support and Diagnostics -> Diagnostic files?
  2. What's the exact notification displayed when attempting to upload the STEP file?
  3. Could you attach a sample STEP file you are trying to upload?

Thanks in advance!

 

Best regards,

Paweł Potyrała
Technical Support Manager

Global Product Support
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Message 3 of 3

Anonymous
Not applicable

Hi Pawel,

 

thanks for the reply. Yesterday I just installed the latest release. Step upload is working again.

 

Greets,

Daniel

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