[solved]I can't sign in due to "autodesk identity manager" closed unexpectedly error

[solved]I can't sign in due to "autodesk identity manager" closed unexpectedly error

sarf2k4
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[solved]I can't sign in due to "autodesk identity manager" closed unexpectedly error

sarf2k4
Enthusiast
Enthusiast

I've been trying to login to this software. Thing I tried:

  • "repair" fusion 360 via "utility menu"
  • "reset" fusion 360 via "utility menu"
  • sync pc time to the internet
  • allowing "autodesk identity manager" on firewall
  • opened microsoft edge for the msedge.exe process to exist
  • switching to microsoft edge, google chrome as default windows browser
  • reinstalling autodesk identity manager 2024
  • reinstalling microsoft edge
  • installing ADSSO

Nothing works. The thing simply refused to work, any solution? For the record, I am using windows defender and has not changed anything to its setting.

sarf2k4_0-1717716207149.png

 

Edit:

I am now able to login to my account via f360. it seems this got fixed after a windows restart. My hypothesis to this fix is most likely due to reliance of microsoft edge webview runtime during the login processes. I don't know anything regarding this. Could be a coincidence that I couldn't login due to uninstalling/removal of any "microsoft edge" component from my system.

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