Sketches, Bodies and Components Disappeared after auto Backup!

Sketches, Bodies and Components Disappeared after auto Backup!

Anonymous
Not applicable
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Message 1 of 3

Sketches, Bodies and Components Disappeared after auto Backup!

Anonymous
Not applicable

I have been working on a model of a truck since the last few months.  Today, while I was almost getting done with my project, I saw that Fusion 360 was backing up my data in the background.  While the backup was happening in the background, Sketch#505 was still in edit mode and at the same time, I was turning-off other sketches to simplify my view.

 

Just as the auto-backup finished, the list of the sketches, components, bodies, etc. froze for a while and came back.  Next, I noticed that more that half of my sketches, bodies and components DISAPPEARED!!!!!  I was working on sketch#505, and now the latest sketch visible is Sketck#251!!!!!!

 

I just lost a good 15 days of work!  My Manual backup file that is 10 days old has upto Sketch#383!!!!  C'mon Autodesk, why is this happening??? This to really bad, I mean, very very very bad!  I really hope and pray that I get my data back.

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ryan.bales
Autodesk Support
Autodesk Support

Hey @Anonymous,

 

It doesn't sounds like it crashed, but it does sound like the timeline was rolled back. Can you verify the timeline is rolled to the end?



Ryan Bales
Fusion 360 Product Support
Message 3 of 3

Phil.E
Autodesk
Autodesk

@Anonymous 

Sorry to hear this.

 

I'd like to help Ryan figure this out with you, but I need some clarification. Are you saying you did not press the save button in the last 15 days? 

 

Also, what is your "manual" back up workflow? 

 

I ask because Fusion has a save button and that is generally considered the best way to capture your design progress. When you use it, Fusion creates a version of your design that you can always open and use. We hope that all Fusion users would use the save button and avoid such frustration.

 

Can you check first what Ryan is asking about the timeline marker, and if that doesn't help, check to see if you might have saved a version in the last 15 days.

 

versions_with_save.png

 

 

 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.