Simulation stuck at 1%

[jrobertson5UJS5C]

Hello, I have problems performing simulations on Fusion360 the resolution of the simulation remains stuck at 1% for hours without giving a result. 

Do you know where this problem came from?

- My Fusion 360 is updated

- I tried it on online https://fusion.online.autodesk.com but still the same.

- I also tried it with another computer but still stuck at 1%.

- There is no status of "fail"

- My internet was stable 

[CGBenner]

@jrobertson5UJS5C 

Welcome to the forum!

Tagging in @henderh , is this something you could help with?

[henderh]

Hi @jrobertson5UJS5C,

Could you attach the log files zip when Job Status is showing 1% progress? (Help > Support and Diagnostics > Diagnostic Log Files)

Does the stuck solve also happen for a simple simulation? (e.g. a box body with a single load and constraint in a linear static stress study)

Thank you,

[jrobertson5UJS5C]

Hello thank you for the reply,

I have tried simple geometries and still no improvement (I've attached a photo of this) and I hope this is the correct zip file you wanted.

Thanks,

James

[henderh]

Hi @jrobertson5UJS5C,

We've cleared the stuck jobs queue for your account. Please cancel any stuck jobs that may appear in in Job Status, and resubmit the solves.

Best regards,