Sigh in Failure

[Anonymous]

While logging in i receive the "sign in failure"

I logged on once and now its not letting me
I have gone through the list of possible solutions and none worked

[Phil.E]

Glad to help. I have a few questions to get us started.

Have you made any changes at all since your successful login?

Did you:

• Change email addresses in your Autodesk account
• Move the computer from one network to another (from home/work/school to another place)
• Create or use any other Autodesk accounts

Thanks,