Server Problem [Errno 11002] getaddrinfo failed

Server Problem [Errno 11002] getaddrinfo failed

Anonymous
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Server Problem [Errno 11002] getaddrinfo failed

Anonymous
Not applicable

Hello! Please support me with this issue, I was trying to use fusion 360 after some inactive time, a required actualization showed up, tryied to apply it but failed, used the Fusion_360_Cleaner to unistall the program, but now I can't install it again, before 10% of the installation process a window appears showing this "Server Problem" with this error "[Errno 11002] getaddrinfo failed", attached are the images and the "log file" that the same window recommended to copy and share with the forum. Capture.JPGCapture1.JPG

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RajkumarIlanchelian
Autodesk
Autodesk

@Anonymous @This could generally be a network error. Please try a couple of things below (the logs has a failed to get server ip error) 

 

1. Restart your machine and also restart your router if possible. 
2. Search for this error in the forums and there are threads with solutions that could help. Mostly restarting machine fixed issues. 
3. if there are any pending updates in the back ground make sure those are complete 

 

Hopefully this fixes the issue. 

Rajkumar Ilanchelian
Autodesk Fusion

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