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Save, Print etc grayed out. Again and again.

Save, Print etc grayed out. Again and again.

Anonymous
Not applicable
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3 Replies
Message 1 of 4

Save, Print etc grayed out. Again and again.

Anonymous
Not applicable

Hi!

 

I had this issue during last fall and then it just went away. I have searched both this community and the web for a solution. Tried the quickfix with changing preferences, change back and restart fusion, but nothing works. 

 

When I was working on a design the program crashed. I restarted it. Tried to recover unsaved work but it was not able to recover it. So I started over at the last saved point. When I then tried to print a part of the design it was grayed out, so was the save button. 

 

Had this problem a few times, and i am really starting to get quite angry about this. A lot of wasted hours and just frustrating that it is so much problem with it. 

 

Can somebody please help.. Log files attached. 

 

Regards. Lisa

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857 Views
3 Replies
Replies (3)
Message 2 of 4

paul.clauss
Alumni
Alumni

Hi @Anonymous

 

Thanks for posting! Usually when we see the Save button greyed out it is because of an account related issue. I looked into your account and wanted to ask you a couple questions - I have sent you a private message over the Forums. Please let me know if you do not see it and we will work out a plan for further communications - I am happy to help!

Paul Clauss

Product Support Specialist




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Message 3 of 4

Anonymous
Not applicable

Hey Paul,

 

First off. Thank you for adressing this problem fast. 

 

I have checked my messages but cannot find any. If it is a account problem maybe you can mail to [email protected]. He has more knowledge of that, he is also informed with this problem. 

 

// Lisa

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Message 4 of 4

paul.clauss
Alumni
Alumni

Hi @Anonymous

 

Thanks for the response! I typed out the direct message and sent it just a second ago, so please try again in 10 minutes and let me know if you still do not see it. Thanks!

Paul Clauss

Product Support Specialist




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