Rendering and Fusion crashes

Rendering and Fusion crashes

Anonymous
Not applicable
829 Views
2 Replies
Message 1 of 3

Rendering and Fusion crashes

Anonymous
Not applicable
Hi,
Even after your Dec update, my system which is windows based is crashing after selecting rendering, please assist
0 Likes
830 Views
2 Replies
Replies (2)
Message 2 of 3

James.Youmatz
Autodesk Support
Autodesk Support

Hi @Anonymous,

 

We have found a workaround and I have posted it in the below link:

 

https://forums.autodesk.com/t5/fusion-360-support/attn-workaround-for-appearance-hang-crash-found/td...

 

Can you guys let me know if this works when you try this? Please note that for Windows 7 you need to change the system locale and the Format (see my two screenshots in the post).



James Youmatz
Product Insights Specialist for Fusion 360, Simulation, Generative Design
0 Likes
Message 3 of 3

paul.clauss
Alumni
Alumni

Hi @Anonymous

 

Oops, double post...

 

Thanks for posting! I noticed you also experienced crashed with the Appearances dialogue - @James.Youmatz just posted a workaround on this thread for that issue. 

 

I looked into your crash reports and did not find any - have you been given the option to submit a crash report? If so, please do - these reports provide valuable information for us to diagnose the problem. Please send me a private message if you are using an email other than the one associated with your forum handle as well.

 

When you say "selected rendering," could you provide some more detail? I tested on both my Windows 10 machine and my Mac and did experience a crash a crash when I tried to perform a cloud and local render at the same time, but was unable to consistently reproduce the crash.  Which method are you using? We do have some known issues that are unresolved at this time with crashing during render - if you could share a screencast illustrating the crash we should be able to see if you are experiencing the known issue.

 

We also have some known issues with crashing during render when using a Chinese username - is this the case for you?

 

If you are, the workaround appears to be to to use the In-canvas render. Once the render settles, you can use the Capture Image command to  save a picture file of the render. You can save as either a PNG, JPG, or TIF.

 

Hopefully this helps! If you continue to experience crashes during rendering, please attach your diagnostic log files to this forum thread - I am happy to have a look! Feel free to let me know if you have any questions.

Paul Clauss

Product Support Specialist




0 Likes