Remote access mouse issues

[leluikom]

Hello,

I'm having issues with mouse in Fusion on Mac (OS 13) when accessing it remotely.   Left and right mouse buttons work fine until I press the 3rd one. Then it is impossible to select anything or right click. Orbit is also not working. Sometimes cursor is replaced with Pan or Orbit icons but those are not functional either. Only Zoom function is working. Restarting Fusion 'resets' mouse until I press the mouse wheel again. Program used for remote access is Teamviewer.

The issue is present only in Fusion. I tried connecting to another laptop remotely, with Windows 10 instead of Mac OS and everything worked fine. My PC is on Windows 10 Pro. 

Thank you

[Phil.E]

Thanks for posting.

If I'm hearing you correctly, the middle mouse button is causing the UI to get stuck on mac, but not windows, using the online Fusion application.

This might be from your mouse itself. Can you try a different physical mouse? 

Another thing you could try is a different orbit mode. In Preferences, pick Tinkercad mode. This puts pan instead of orbit on the middle mouse button. Orbit moves to the right mouse button. No modifier keys are required.

Please let me know how it goes.

[leluikom]

Thank you for the reply,

I tried TinkerCAD mode, a different mouse and even a touch pad. None of that wouldn't help unfortunately.

Just to clarify, I connect to Mac with Fusion360 installed(non-commercial profile), via Teamviewer. Everything works fine in other apps such as Microsoft Office. Also Fusion360 works well with 3d connexion mouse (only in person, not when I connect remotely).

[Phil.E]

Thanks for the details. Sorry for any inconvenience. I logged a defect report for this: FUS-128071

[autodesk5KELK]

Any update to this?  I can't get the middle mouse button to work via Remote Desktop in Fusion.  It works to close documents but not orbit/pan.

[Phil.E]

No update. At this time you should use the navigation controls/commands.