Reinstallation Problems

Reinstallation Problems

wallpe1
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Reinstallation Problems

wallpe1
Observer
Observer

I am a student at a university who provides a Fusion360 license, and I am signed into the email account associated with that university. I had been having trouble with Fusion360, so I uninstalled it and in trying to reinstall it, I am getting a leftover files error. Attached are the logs from this. What should I do?

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RajkumarIlanchelian
Autodesk
Autodesk

@wallpe1 

Please try below steps to install Fusion. 
1. Make sure that Fusion installer is not running in task manager
2. Go to %localappdata%\Autodesk\ then DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder) 
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again

Rajkumar Ilanchelian
Autodesk Fusion

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