Read Access Denied

Read Access Denied

balunist
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Message 1 of 4

Read Access Denied

balunist
Advocate
Advocate

When I retied to open my main project with all files (5 years worth of projects) I get a blue message displayed saying "Read Access Denied".   When I viewed things in the cloud the project is empty.  No files.

 

Earlier today the files were there and when I went to open a file a message popped up saying that I needed to tranfer my file, which are private, to a team in order to access future features.   I said yes and when I restarted fusion later this condition occurred.   Can the Fusion team restore from backup.   Loosing these files would be devastating.   

Thanks in advance for help and advise.

Bill

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473 Views
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Message 2 of 4

RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@balunist Can you refer the article https://help.autodesk.com/view/fusion360/ENU/?guid=FT-SWITCH-BETWEEN-TEAMS and follow the access the hub switcher in Fusion segment and switch to the new team that you created? Does that help? 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 4

balunist
Advocate
Advocate
Unfortunately not. The new hub create, which is labeled default, is
missing my main project which contained files from the last 5 years.
Could it be that the transfer failed?
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Message 4 of 4

balunist
Advocate
Advocate

OK, when I viewed the project on the web there were some prompts when stated that changes were being made and it walked me through selecting a team and initiating a transfer.   With the targeted team selected it is all there.

 

I sorry to waste your time.   I did experience some discomfort missing a great deal of important work.

Thanks for your quick response!  I will accept your response and close this.

Bill