Randomly unable to rotate or pan camera view

Randomly unable to rotate or pan camera view

FrodoLoggins
Advisor Advisor
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Message 1 of 4

Randomly unable to rotate or pan camera view

FrodoLoggins
Advisor
Advisor

Background:

- Latest Fusion build but this has been an issue since I started using Fusion ~2 years ago.

- I'm 99% sure I've noticed this issue on PC but if so it was a while ago.

- I've experienced this issue on 2 different rMBPs. MacOS 11 beta, MacOS 10.15, and MacOS 10.14.

- Fusion is the only program I've ever noticed any issue related to the trackpad (I don't use a mouse). I use other 2D and 3D applications, never had any issue like this. Every other app I use: trackpad gestures operate as expected

 

Issue:

So at least once a week randomly when I try and rotate my view or pan I'm only able to zoom.

 

Info:

- Sometimes starts as soon as I open a model in Fusion, sometimes everything's fine until 30 minutes into work.

- Sometimes clicking the ViewCube to rotate over and over again eventually fixes the issue.

- Sometimes clicking something in another window resolves the issue (like opening quicktime to record the issue lol)

- Sometimes lasts 5 seconds, sometimes lasts longer. Today, for the past ~1 hour it's been happening intermittently. I can rotate the camera once and then bam I'm stuck.

 

In the video below, I am trying to pan and zoom but as you can see the camera only zooms in/out until after ~11 seconds:

https://www.youtube.com/watch?v=OQNkMHUGIVg&feature=youtu.be

 

- Time Magazine’s Person of the Year 2006
- Apple M1 Max rMBP A2485 // Latest MacOS // Latest Fusion
- Usually working off files uploaded to Fusion as: Step, STL, SLDPRT. If it matters ask me.
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3 Replies
Replies (3)
Message 2 of 4

FrodoLoggins
Advisor
Advisor

Anyone ever experience this bug before?

- Time Magazine’s Person of the Year 2006
- Apple M1 Max rMBP A2485 // Latest MacOS // Latest Fusion
- Usually working off files uploaded to Fusion as: Step, STL, SLDPRT. If it matters ask me.
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Message 3 of 4

rishabh.bisht
Alumni
Alumni

Hi @FrodoLoggins, I'm sorry to hear that Fusion isn't playing nice with trackpad.


I've personally never experienced this. By any chance, are you able to reproduce the bug with different accounts too?



Rishabh Bisht
Product Owner

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Message 4 of 4

FrodoLoggins
Advisor
Advisor

No, I only have one account. But this is still an issue:

 

https://youtu.be/CFj7LL1fuN4

- Time Magazine’s Person of the Year 2006
- Apple M1 Max rMBP A2485 // Latest MacOS // Latest Fusion
- Usually working off files uploaded to Fusion as: Step, STL, SLDPRT. If it matters ask me.
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