"Measure" Preview broken

"Measure" Preview broken

JoshuaOrr
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Message 1 of 7

"Measure" Preview broken

JoshuaOrr
Enthusiast
Enthusiast

The measurement displayed in the bottom right corner upon selecting an object is behaving in some interesting ways. This seems to only be an issue while window is maximized.

 
(Screencast insert doesnt seem to be working? Here is a link)
 

2.0.10446
Active Plan: Fusion 360, Subscription
Windows 10 (19043)

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451 Views
6 Replies
Replies (6)
Message 2 of 7

Rafal.Chlod
Autodesk Support
Autodesk Support

Hi @JoshuaOrr. Thank you for posting and for the screencast!

 

Typically, problems with displaying objects in Fusion can be caused by a lack of up-to-date graphics drivers. Make sure you have the latest version installed, and if not, download the latest from your graphics card manufacturer's website.

 

If you have a dedicated graphics card, make sure that's what Fusion is using. You can check this directly in Fusion according to the screenshot below.

graphic.png

 

If the integrated graphics card is in use, follow the steps from this article to change it.

If my answer helped you, please click Accept Solution. Thanks!

Rafał Chłód
Global Product Support

My Screencasts | Fusion 360 Webinars | Tips and Best Practices | Troubleshooting

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Message 3 of 7

JoshuaOrr
Enthusiast
Enthusiast

I double checked, yes it is correctly using my dedicated GPU. Updated drivers, restarted fusion, and restarted system. No change, Still getting weird behavior. I also went ahead and had my coworker test this on his machine, and he found the exact same behavior.

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Message 4 of 7

Rafal.Chlod
Autodesk Support
Autodesk Support

Thank you @JoshuaOrr for an update. Let's try something else:

 

  • Check the "Preferences" if the "Show default measure" option is enable.

measure1.JPG

 

  • Resetting the Layout to default might fix this as well:

measure2.JPG


To be fully sure that the changes were applied, restart Fusion.

 

Alternatively you can try to make a clean uninstall of Fusion 360 - follow the steps from this article to do this.

If my answer helped you, please click Accept Solution. Thanks!

Rafał Chłód
Global Product Support

My Screencasts | Fusion 360 Webinars | Tips and Best Practices | Troubleshooting

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Message 5 of 7

JoshuaOrr
Enthusiast
Enthusiast

Tested both. No relevant effect, in either case. As for the clean install, the issue has persisted through previous clean installs in the past, so im not optimistic about that option, though i may see about trying again at a more opportune time.

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Message 6 of 7

JoshuaOrr
Enthusiast
Enthusiast

I have confirmed, a clean installation did not solve the issue.

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Message 7 of 7

Rafal.Chlod
Autodesk Support
Autodesk Support

Thanks again @JoshuaOrr for the update.

I'll forward the issue to developers but I need to ask you to gather and share the System Information file and Diagnostic log files from Fusion 360. If some instructions are needed follow the steps from articles below:

 

If my answer helped you, please click Accept Solution. Thanks!

Rafał Chłód
Global Product Support

My Screencasts | Fusion 360 Webinars | Tips and Best Practices | Troubleshooting

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