Project won´t open after latests update

Project won´t open after latests update

mezcalyt
Explorer Explorer
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Message 1 of 5

Project won´t open after latests update

mezcalyt
Explorer
Explorer

Hello,

I was editing a project last night. This morning there was an update and now I cannot open the project and I get the following error:

"Fusion can't open Toyozumi_Drone_3 v14 which was persisted by version 2.0.19440 with your current software version 2.0.18961"

Does anyone know how I can solve this issue??

Thanks

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346 Views
4 Replies
Replies (4)
Message 2 of 5

a.laasW8M6T
Mentor
Mentor

Hi

 

Version 2.0.19440 is the latest version of Fusion.

 

Its seems somehow you have reverted to an older version of fusion(which should be impossible)

can you try clicking on "check for updates"

alaasW8M6T_0-1720400393050.png

 

and seeing if there is any updates pending?

 

 

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Message 3 of 5

mezcalyt
Explorer
Explorer

Thank you.

I checked as recommended and I get that I am up to date.

mezcalyt_0-1720404329747.png

I am still not able to open the design...

 

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Message 4 of 5

RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@mezcalyt @In the same help menu go to support and diagnostics and go to Fusion service utility. Run the repair from here and it should take you to the new version. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 5 of 5

mezcalyt
Explorer
Explorer

Thank you very much. It worked beautifully!