Program crashing and logging me out of my computer

Program crashing and logging me out of my computer

Anonymous
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Program crashing and logging me out of my computer

Anonymous
Not applicable

When I'm setting up on the the 3d Adaptive Clearing menu, when selecting the ramp angle the program will crash and completely log me out of my computer. Any suggestions? -Joe

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paul.clauss
Alumni
Alumni

Hi @Anonymous

 

Thanks for posting! It sounds like Fusion 360 is crashing when you are selecting a ramp angle for a 3D Adaptive toolpath.

 

When you say the crash "logs you out" of your computer, do you mean that you are taken back to a Windows login screen? Was the option to submit a crash report to Autodesk ever shown? 

 

Does this problem occur when you edit the ramp angle in any 3D Adaptive toolpath? Is there only one toolpath that exhibits this behavior, or is it any 3D Adaptive toolpath in a particular file? Or do all your designs seem to crash when selecting a ramp angle.

 

If this crash can be tied to a specific dataset, please share the file with me using any of the techniques at this link, along with the steps you took to recreate the crash. I am happy to have a look.

 

If the crash occurs with any Adaptive toolpath in any file, I think we can start by having a look at your diagnostic log files and the workflow used to trigger the crash.

 

I hope this helps! Please let me know if you have any questions.

Paul Clauss

Product Support Specialist




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