Product update error

[osamper58TSJ]

I've an error on update and now i'm not able to open a file on a newer versión.

log attached, i don't know what's happening

[RajkumarIlanchelian · Accepted solution]

@osamper58TSJ Its likely your firewall or anti-virus blocking access. Please follow the below article. 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Error-WinError-5-A...

[osamper58TSJ]

I forgot to answer!

I just launched Fusion with Administrator privileges. 🙂

Thanks!