Problems Uninstalling and Reinstalling.

[fcfarrow]

Fusion was running fine until I was getting an error on starting Fusion and it would not run.  I tried to uninstall but the App was still in the Settings App page.  I tried to reinstall but it failed.  I tried to delete the files in User etc as suggested but some would not delete even in Windows 10 Safe Mode.  The Windows 10 was reset about a month ago and fully updated.

I attach screenshot of re-installation message and log file.

Fred Farrow

fcfarrow@gmail.com

[RajkumarIlanchelian]

@fcfarrow Can you please do the following?

1. Make sure that Fusion installer is not running in task manager

2. Go to C:\Users\user\AppData\Local\ Autodesk\DELETE the following folders – Webdeploy,Web Services, Identity services, Autodesk Fusion 360

3. On your desktop or where ever the Fusion short cut is please delete that too
4. Now install again