Problems Uninstalling and Reinstalling.

Problems Uninstalling and Reinstalling.

fcfarrow
Explorer Explorer
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Problems Uninstalling and Reinstalling.

fcfarrow
Explorer
Explorer

Fusion was running fine until I was getting an error on starting Fusion and it would not run.  I tried to uninstall but the App was still in the Settings App page.  I tried to reinstall but it failed.  I tried to delete the files in User etc as suggested but some would not delete even in Windows 10 Safe Mode.  The Windows 10 was reset about a month ago and fully updated.

I attach screenshot of re-installation message and log file.

Fred Farrow

fcfarrow@gmail.com

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Message 2 of 2

RajkumarIlanchelian
Autodesk
Autodesk

@fcfarrow Can you please do the following?

1. Make sure that Fusion installer is not running in task manager

2. Go to C:\Users\user\AppData\Local\ Autodesk\DELETE the following folders – Webdeploy,Web Services, Identity services, Autodesk Fusion 360

3. On your desktop or where ever the Fusion short cut is please delete that too
4. Now install again

Rajkumar Ilanchelian
Autodesk Fusion

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