Problems after update

[mariuszhetman]

After launching the program, a window appears informing you that many add-ons are missing. Then, after launching it, attempting to upload an existing document or creating a new one results in the program closing. Before the update, everything worked fine.
MacOS 12.7.6, MacBookPro Intel.

[rosie_lucas1]

Hi @mariuszhetman, 

  

I just wanted to follow up and see if you still need help or if you were able to resolve the issue on your own? If you need any further assistance, feel free to update us. If you’ve found a solution, sharing it with the community would be great so others with similar questions can benefit from your experience.  

  

Best, 

  

Rosie | Community Manager 

[dsouzasujay]

Hi @mariuszhetman 

Could you please follow below article and share the diagnostic log files?

• How to collect the Diagnostic Log Files for Fusion

If Fusion is not launching

• How to manually collect diagnostic log files for Fusion

[mariuszhetman]

No, there's no solution. I'm hearing from other sources that Fusion needs a newer system than I have. It's ridiculous that the program installs on the wrong system without informing me that it needs a newer one. I don't think there's a way to revert to a previous version of the program. What is this? 😳

[dsouzasujay]

Hi @mariuszhetman 

When reviewing similar customer cases, we’ve observed that Fusion supports macOS Sonoma 14 and above. Based on this, I’ve suggested that the customer upgrade their macOS version.

Could you please update to the latest macOS version and check if the issue is resolved?

System requirements for Autodesk Fusion

[mariuszhetman]

No, my computer is too old for this system; the latest it can run is 12.7.6 Monterey. Fusion worked fine before the last update. Right now, it's a stalemate—it seems impossible to revert to the previous version of Fusion, and working with the new one can be tedious...

[mariuszhetman]

I'll add that the computer is old, but it's a pretty efficient quad-core unit with an i7 2.8GHz processor. Due to its good performance, I don't need anything newer for now 🙂 

[DaveCoulton]

1. My fusion is unusable since the latest Update. I keep getting the window stating unable to load add ins. I no longer have manufacture on the drop down either. Also on a mac