Problem with Email Verification

[Anonymous]

Problems with the A360 email notification,

It seams that this email notification is not working I have press it many times and yet no email, A360 works on my email as it send emails saying downloads are ready and so on.

It is confusing?

Best Regards

Mo

[Anonymous]

Same problem happen to me, i dont recieve the verification link.

[Swathi_Vadlamani]

Jose,

Please let us know the email address associated with your Fusion account, so we can help you with the verify email issue.

[p.seem]

This must be fun for you guys.  I'm also having the issue with verification emails not being sent.

Thanks!

[Swathi_Vadlamani]

Peter,

We are aware of this issue and our team is heads on fixing it soon. Between we fixed your verification issue.

[Anonymous]

josgammon@alum.us.es

[Swathi_Vadlamani]

Jose

We cannot identify any A360 hub associated with your given email id. Please let us know if you are having email verification issue and the account email address.

[Anonymous]

it looks like i'm also getting this email verification issue 

[Anonymous]

 I'm having the same issue

also having problems accessing fusion 360 project files today - health monitor claims the network is ok

[Swathi_Vadlamani]

We fixed your verify email issue.

[Anonymous]

I try to sign up in the "education community", but I don't receive the email to verify my email address in my email account.

[brianrepp]

hi @Anonymous - did you check the spam folder of your email?  Do you mind sending me a private message with the email you used to try and signup?

<<EDIT - ADDING ADDITIONAL INFO>>

There is also a support article you can follow to make sure everything was setup correctly: https://knowledge.autodesk.com/customer-service/account-management/account-access/education-program/create-education-account

If it's possible that you mis-typed your email at registration, or have another issue and would like support from the education team, visit http://www.autodesk.com/education/support and click contact us, or

http://www.autodesk.com/education/support/edu-contact-us-form and you should get a response within 24 hours.

[Anonymous]

I can't verify my email in fusion360 either... plz fix this... 

[brianrepp]

@Anonymous Would you mind PM'ing me the email address you are using?  We don't see any accounts associated with the email used for your forum post.  Thanks!

[rsnewmanRFVUW]

I'm having the same problem also, please fix.  I'll PM you my email address brian

I'm trying to upload a post processor and can't see any A360 drive when I log in, just the projects I've created

Thanks,

Richard

[rsnewmanRFVUW]

OK, just figured out the difference between signing to A360 Drive and Fusion 360 home, if that's what it's called.  

Kinda confusing to a newbie, you need some input from someone over 60 regarding keeping things simple 

[charlton.wang]

Same problem. 😞 

[brianrepp]

Hi @charlton.wang - a new version of A360 was released today which should solve the issue. Are you still having this problem?

[charlton.wang]

I will check later. Do you know what the version is?

Thanks,
Charlton

[charlton.wang]

Sorry, ignore that last email. I was thinking about another problem I was having with Fusion 360.

Thanks,

Charlton

[charlton.wang]

Thanks, Brian. I logged in and it seems the "Send email verification" link is gone which I assume means that I'm already verified now so I can't really test to see if that functionality is still broken or not. 

Thanks for your help.

Charlton