Problem updating Fusion today

[henrikd_andersson]

2026-01-07 08:27:13,996 - MainProcess(43608) - InstallDriver - adsk.dls.streamer.process.process - ERROR :: Exception during processing:
Traceback (most recent call last):
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\urllib\request.py", line 1344, in do_open
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\http\client.py", line 1336, in request
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\http\client.py", line 1382, in _send_request
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\http\client.py", line 1331, in endheaders
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\http\client.py", line 1091, in _send_output
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\http\client.py", line 1035, in send
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\http\client.py", line 1477, in connect
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\ssl.py", line 455, in wrap_socket
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\ssl.py", line 1042, in _create
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\ssl.py", line 1320, in do_handshake
ssl.SSLEOFError: [SSL: UNEXPECTED_EOF_WHILE_READING] EOF occurred in violation of protocol (_ssl.c:1000)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "R:\src\adsk\dls\streamer\hacked_https.py", line 61, in https_open
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\urllib\request.py", line 1347, in do_open
urllib.error.URLError: <urlopen error [SSL: UNEXPECTED_EOF_WHILE_READING] EOF occurred in violation of protocol (_ssl.c:1000)>

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "R:\src\adsk\dls\streamer\process\process.py", line 1179, in execute
File "R:\src\adsk\dls\streamer\process\deploy_process.py", line 106, in execute_without_errorhandling
File "R:\src\adsk\dls\streamer\process\process.py", line 1109, in execute_without_errorhandling
File "R:\src\adsk\dls\streamer\process\process.py", line 922, in _config_app
File "R:\src\adsk\dls\streamer\process\process.py", line 1859, in _do_installation
File "R:\src\adsk\dls\streamer\manifests.py", line 288, in open
File "R:\src\adsk\dls\streamer\retry_algorithm.py", line 123, in __call__
File "R:\src\adsk\dls\streamer\manifests.py", line 271, in _open
File "R:\src\adsk\dls\streamer\netlib.py", line 426, in __call__
File "R:\src\adsk\dls\streamer\netlib.py", line 232, in __init__
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\urllib\request.py", line 515, in open
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\urllib\request.py", line 532, in _open
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\urllib\request.py", line 492, in _call_chain
File "R:\src\adsk\dls\streamer\hacked_https.py", line 70, in https_open
adsk.dls.streamer.exceptions.SSLNetworkFailure: [SSL: UNEXPECTED_EOF_WHILE_READING] EOF occurred in violation of protocol (_ssl.c:1000)

[RajkumarIlanchelian]

@henrikd_andersson 

Can you please try this?

1. Make sure that Fusion installer is not running in task manager
2. Go to %localappdata%\Autodesk\ then DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder) 
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again