PROBLEM INSTALLING FUSION 360

PROBLEM INSTALLING FUSION 360

avinash
Explorer Explorer
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7 Replies
Message 1 of 8

PROBLEM INSTALLING FUSION 360

avinash
Explorer
Explorer

I HAD PROBLEM DURING OPEN FUSION 360 (error:0X00000002).

SO I UNINSTALLED FUSION 360. AND TRIED TO REINSTALL IT.

NOW FACING PROBLEM IN INSTALLING- CorruptError: Database disk image is malformed.

Attached error screenshot and error log.

PLEASE HELP.

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Accepted solutions (1)
1,007 Views
7 Replies
Replies (7)
Message 2 of 8

dooyoul_chung
Autodesk
Autodesk

Hello @avinash 


Could you please try again to install after perform clean-up steps ?
https://knowledge.autodesk.com/support/fusion-360/learn-explore/caas/sfdcarticles/sfdcarticles/How-t...

 

Thanks,

Dooyoul.

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Message 3 of 8

avinash
Explorer
Explorer

THANKS dooyoul.chung FOR REPLY.

MANUAL CLEANUP DONE.

BUT ISSUE NOT SOLVED. FACING SAME PROBLEM.

CorruptError: database disk image is malformed.

 

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Message 4 of 8

BaochengWu
Autodesk
Autodesk
Accepted solution

Hi @avinash ,

 

Looks like the install data set corrupted. Can you try reinstall after removing all files under c:\users\admin\appdata\local\autodesk\webdeploy\?



Baocheng Wu
SW Engineering Manager
Message 5 of 8

Stuart-H
Collaborator
Collaborator

or the HDD/SSD has crashed 

Mac Studio M1Max and MacBook Pro M1
Message 6 of 8

sutherland-
Collaborator
Collaborator

Might be the issue, since while installing the software, if the SSD/HDD disappears for a second, this issue will pop-up.


Please click on Accept Solution so other community members can see how to solve the issue.
Also, consider giving a Like to the comments that you feel helped you.

Best regards,
Level  sutherland-

Member
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Message 7 of 8

avinash
Explorer
Explorer

THANKS ALL FOR YOUR TIME AND REPLIES.

PROBLEM SOLVED BY REMOVING ALL FILES UNDER c:\users\admin\appdata\local\autodesk\webdeploy\

AND REINSTALLING FUSION360.

KEEP SUPPORTING.

Message 8 of 8

Matskuuz
Community Visitor
Community Visitor

Thanks that worked👍

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