Problem Installing Fusion 360 - Errno 13

[Anonymous]

Hello,

I can't install Fusion 360 on my mac. I have the following message:

[Errno 13] Permission denied:'/Users/LETTRING2/Library/Application Support/Autodesk/webdeploy'

I already tried many ways to find in this forum such as:

- Cleaning old AppStore installation

- Adding restriction to the proxy

- Deactivated the Firewall

- Killed all instanced related to Fusion into the Task Manager

The only thing I was not able to do is to turn off Malwarebytes. It didn't disappear when I try to kill the process into Task Manager

I have attached the autodesk.webdeploy.streamer.log file.

Would be really helpful if someone can show me an issue to solve this problem.

Best Regards.

[jhackney1972]

Have you tried to log-in to Windows using the default Administrator account?  Permission issues are usually caused by using a User account when installing applications.  This article will allow you to start the hidden Windows Administrator account if you do not know how.  There are a lot of other sites if this does not suit you.

[Anonymous]

Hello 🙂

Thanks for your feedback and care. Unfortunately, I'm afraid it won't help me as i have issue on a mac.

Best Regards