Problem every time i try to create a drawing sheet

Problem every time i try to create a drawing sheet

dcAWMGX
Enthusiast Enthusiast
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Message 1 of 12

Problem every time i try to create a drawing sheet

dcAWMGX
Enthusiast
Enthusiast

Almost every time i create a drawing sheet today i get this error and also my most of my pn numbers and dwg numbers fro manage wont show.

 

dcAWMGX_0-1643873859018.png

 

I have tried restarting fusion, the computer and tried to log out and into my fusion account again, nothing helps.

 

I really need help how to get this to run reliably.

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11 Replies
Replies (11)
Message 2 of 12

dsouzasujay
Autodesk
Autodesk

Hi @dcAWMGX,

 

Please follow below link to troubleshoot updating fusion 360


If my answer helped, please 'Accept Solution'


Join Fusion Insider


Sujay D'souza
Autodesk Fusion

Message 3 of 12

ClintBrown3D
Autodesk
Autodesk

Hi @dcAWMGX 

 

This error message is showing because your model contains newer information than the drawing. The prompt for the update is try to get you onto the same version.

 

Check that Fusion is not still downloading an update. If you are mid-update, once the new version is downloaded and you restart, this should resolve itself.

clintbrownWP9U8_0-1643875115689.png

 

Another workflow that could cause this, is if the model was edited by someone using a pre-production build (like the insider program), and then you tried to do a drawing using a normal release build.

 

I hope that this helps.


Clint Brown
Senior Product Manager - Autodesk Fusion



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Message 4 of 12

dcAWMGX
Enthusiast
Enthusiast

I´m on version 2.0.12164, and fusion shows no updates.

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Message 5 of 12

dcAWMGX
Enthusiast
Enthusiast

Hi,

I´m the only one working on the files, jobstatus is empty and i save the part before i start a drawing sheet.

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Message 6 of 12

rohit.bapat
Autodesk
Autodesk

Hello @dcAWMGX 

 

We are sorry to know that you are facing this issue. Can you please share the f3z file with us? Steps to share the file can be found in this post. 

 

It will help us reproduce and debug the issue faster. 

 

 





Rohit Bapat
Product Owner
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Message 7 of 12

dcAWMGX
Enthusiast
Enthusiast

Hi,

as soon as i already created a drawing the warning donsen´t show up again on that part. only new parts.

 

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Message 8 of 12

tarkeshwar.shah
Autodesk
Autodesk

Hi @dcAWMGX ,

Can you please share the diagnostic log to get more idea of the issue?
For help, below is the link about "How to collect the Diagnostic Log Files for Fusion 360". 
https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdc[…]l?_ga=2.5...

 

After sending the log file, you can try clear the local cache(as shown in below link) and your issue should get resolved.
https://knowledge.autodesk.com/support/fusion-360/learn-explore/caas/sfdcarticles/sfdcar[…]&_ga=2.31...

 

autodesk-logo-primary-rgb-black-small_forum.png  


Tarkeshwar Shah
Tech Lead, Fusion 360 Drawings

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Message 9 of 12

dcAWMGX
Enthusiast
Enthusiast

HI,

Next time i get this problem i will post the log.

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Message 10 of 12

tarkeshwar.shah
Autodesk
Autodesk

Thanks @dcAWMGX 

autodesk-logo-primary-rgb-black-small_forum.png

Tarkeshwar Shah 
Tech Lead, Fusion 360 Drawings

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Message 11 of 12

dcAWMGX
Enthusiast
Enthusiast

It just happend.

Message 12 of 12

tarkeshwar.shah
Autodesk
Autodesk

Thanks @dcAWMGX .

Did you tried doing the clear cache?

autodesk-logo-primary-rgb-black-small_forum.png

Tarkeshwar Shah
Tech Lead, Fusion 360 Drawings 

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