Print Drawings Failure

[JcaveJRL8C]

Have printed a few drawings over the past couple days, until today Drawings will not print.  Only difference between this and the others was added pictures into the new one that will not print.  Verified printer is functioning by pasting screenshot of Fusion Drawing into Word and successfully printed but resolution is poor.

FATAL ERROR: Unhandled c0000094h Exception at A90CE18Ah

759433463

[-KyleWilliams-]

Hey @JcaveJRL8C 

I'm looking into this for you. Have you found a solution yet?

[liang_chen]

Hi @JcaveJRL8C , 

I test the drawing files with image, specific for high resolution image, but do not meet the crash when print drawing

Can you pls share the dataset for testing? And it will be highly appreciated that you can share a video about how to run into the crash. Maybe some settings cause the issue.  Thanks

[liang_chen]

It has been reported as internal ticket (FDWG-18595) for investigation. If there are dataset and steps to reproduce it, it will be helpful for issue investigation. Thanks

[JcaveJRL8C]

I have not.  It did not happen with another file.  And then it just happened again on a different file.  Other posts asked for datasets.  I'm not sure what file to send or to where to help with the investigation.

[liang_chen]

If it happens on specific file, please navigate to the drawing file which is failed to be printed in Data Panel; right hit the file and share it; then share the link with us. Thanks