OpenGL issue when trying to start Fusion 360

OpenGL issue when trying to start Fusion 360

nik.conley
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Message 1 of 7

OpenGL issue when trying to start Fusion 360

nik.conley
Participant
Participant

First off, this is the machine I run Fusion on:

Dell Inspiron 7506

Processor: 11th Gen Intel Core i7-1165G7 @ 2.80GHz

16 GB RAM

iRIS Xe graphics

 

My problem is that Fusion will no longer open on this machine.  I get an error "Failed to initialize graphics backend for OpenGL".  This is not a hot rod machine by any means, but I have been able to run Fusion on this machine for over a year now (mostly) without issue.  I have fully updated graphics drivers, and have even tried both the OEM Intel driver and the Dell driver custom to the machine.  No dice either way.  Any ideas?

 

ETA: Running Windows 11 on this machine.

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Message 2 of 7

jhackney1972
Consultant
Consultant

Try and switch to a different Fusion 360 Graphic Driver using your Fusion 360 Preferences.

 

Graphic Drivers.jpg

John Hackney, Retired
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Message 3 of 7

nik.conley
Participant
Participant

Is there a way to do this without launching Fusion?  I can't get it to open at all.  Thanks.

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Message 4 of 7

HughesTooling
Consultant
Consultant

From control panel go to Programs and Features, find Fusion, right click and select Change and try Reset Fusion. If that doesn't work try Repair and if that doesn't work Uninstall. EDIT reading through the option for the service utility here not sure reset is going to help, might be best to just uninstall\reinstall.

HughesTooling_0-1684518933727.png

 

Mark

Mark Hughes
Owner, Hughes Tooling
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Message 5 of 7

scottdimelow
Contributor
Contributor

Hi, I've also got the same problem. I can open Fusion but it takes multiple attempts. I changed to Direct X 11 but I still the the OpenGL error message, why would it still use OpenGL?

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Message 6 of 7

jhackney1972
Consultant
Consultant

I run a Nvidia graphics card and the driver is uses is an OpenGL Core Profile so I use OpenGL as my graphics driver in Fusion.  I would run the Graphic Diagnostic, under the "?" mark, Support and Diagnostics and see the information present and then react to it.

 

Graphics Diagnostic.jpg

John Hackney, Retired
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Message 7 of 7

nik.conley
Participant
Participant

Following up on this- hopefully this helps others.  I never did get this to work, so for the past few weeks I have been running F360 on a different machine.  Then, after the new version dropped on the 11th, I figured I would try again on the Inspiron.  I uninstalled everything, installed the new version, and it would startup on the first attempt after the fresh install, but shutting down and restarting the program was a crap shoot.  I have since changed the "Graphics Driver" setting to "OpenGL Core Profile", and of course there have been a couple of new software patches since the release on the 11th.  Either way, I haven't had a problem running F360 on the Inspiron for the last week or so.  I don't know if it was the new software patches or changing the OpenGL setting, or maybe both, but it works for me now.

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