online | educational version | drawing linework poor/missing

[Andrew_F_in_Australia]

Hi All,

Teacher here - have just spent 2 hours fighting with the online version, using Windows and Linux (which has a unix back end similar to Mac)

I have a class running
Fusion Desktop in Win 10

Fusion Desktop in Mac

online version in Win

online version in Mac

(so - 4 platforms in the one class)

I'm trying to demonstrate how to generate a drawing from the model to the class

The model will only generate a 2D view in rendered format, edges are invisible and a drawing can not be produced.
Additionally, linework renders really poorly as shown in the attached screencast (Am happy to share system settings with developers if needed.)

Model is at: https://a360.co/3auwwVN

Could you please let me know if this is a bug or if it is a feature that my students will find turned off as well?

Confirming it has the same behaviour in Windows, but I am troubleshooting across multiple platforms and operating systems most lessons in remote learning.

[HughesTooling · Accepted solution]

This is a known problem and has to do with the remote desktop machines using bad AMD graphics drivers. One thing you can try for now is enable line width display and set the line width to thick. Is will still be affected by zoom level though.

[HughesTooling]

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@Andrew_F_in_Australia wrote:

Confirming it has the same behaviour in Windows, but I am troubleshooting across multiple platforms and operating systems most lessons in remote learning.

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If you're seeing this on a Windows system running the non online version, it's because a Windows update has installed a bad set of AMD drivers.

There is a post on how to fix this but I can't find it at the moment. Really these problem should have a sticky post at the to of the forum.

Mark

[Andrew_F_in_Australia]

Thanks Mark.

Appreciate your insight and your taking the time to reply. - The graphics card has a Turing chipset - the laptop has an Intel chipset, so might be an extra machine with the flaw.  The desktop version of Fusion works perfectly here.

I'll play around with it tomorrow morning and let you know if it solves the issue, but I'd say you've nailed it.

Regards,

A

[HughesTooling]

Are you using the online or local version of Fusion? With the online version the problem is the remote desktop machine and your graphics card will make no difference. For the local installed version there was a problem a few weeks ago where a windows update installed bad AMD drivers, not sure if this affected any other chipsets. 

I guess you might want to download and install the latest drives you can get and if that doesn't help try and get older drivers from 2 or 3 months ago.

Mark

[Andrew_F_in_Australia]

Cheers Mark.

I'm on my 16th straight hour of work at the moment  - a couple more to go.  The brain's a bit fuzzy, apologies.

I'm an engineer and a cabinetmaker and have worked as local tech support for a number of years as well as teaching for the last 20.

Using a dual boot Windows/Linux (ubuntu) machine - that way, I can test on Windows before I get the class to work, and also run a *nix test, because Mac has a Unix back end.   I believe that I could get it working on Linux under WINE, but it's easier to log out and boot into Windows or use online when I've got a Ubuntu screen up (as I do now.)

I'll have a closer look in the morning when I can focus clearly on it.

Thank you again for the time you are taking - it's greatly appreciated.

Regards,

A

[Andrew_F_in_Australia]

Cheers Mark,

This was the issue. 

Regards,

A

[stephen_mcmillan]

Hi, I'm an instructor and trying to get my class to create drawings from their designs using the online version. The views are invisible when using the "Visible Edges" type (not Shaded).

The whole title block is only half visible with terrible line and text quality.

A really poor discovery at this point. Submitting drawings is a key component of the course.

And finally, how can we export a .PDF of the work? The export function directs to a virtual computer, so we can't find a way to get the file out! 

Please help.

[Andrew_F_in_Australia]

Hi Steven,

The answer to your linework issue is above.  It's a graphics bug in (I think) their remote machines that prepare the drawings.  Mark's reference to 'remote virtual machine' was a bit ambiguous (could be your remote machine operating off theirs, or vice versa,) bit I figured out it was their 25, not yours/the students.  Mark was a great help and I really appreciated his prompt and accurate answer.  The solution works.

You should be able to export as a PDF - meant to leave for work a minute ago, so will log off now and have a look later.

Regards,

[Andrew_F_in_Australia]

*Stephen, Sorry

[stephen_mcmillan]

Trying to figure out how to export a drawing.

Click Export button.

Then I get a windows file explorer screen asking where to save it, but the whole folder structure is nothing like my laptop. It's some virtual PC on a Autodesk/Amazon server or something. I can't find any useful way to actually get the file into my own computer.

If I select "Open PDF" under the Export menu, I can get it to open in Firefox, but again it's all virtual.

I don't even have Firefox on my computer!

Quite funny actually, to see firefox running virtually inside my Chrome browser.

And still no way to download to my computer.

So I'm stuck.

Same thing with trying to get a DXF out for waterjet cutting. No way I can find.

Please help!

[HughesTooling · Accepted solution]

You'll have to just save the 2d drawing to your hub then Export. Easiest way is view the drawing in your hub and download from that page.

[HughesTooling]

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@stephen_mcmillan wrote:

Same thing with trying to get a DXF out for waterjet cutting. No way I can find.

Please help!

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For DXF it could be a bit more tricky! What's in the design? One way is create a component, then create a sketch and project into the sketch what you need. Next use Save Copy As to export the component to your project on your hub, from there download as a DXF.

Mark

[HughesTooling]

Just in case, Save Copy As is on the right click menu when you click on a component.