One Account Crashes On Startup. Other Account Starts up fine

One Account Crashes On Startup. Other Account Starts up fine

CharlesSpeights82
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One Account Crashes On Startup. Other Account Starts up fine

CharlesSpeights82
Observer
Observer

After Hours of trying different tactics. I tried another account and no startup crash. Could this be related to what files are active and read only? Started after I downloaded a model of a Battery to use in a project. If it was related to that Id try and remove it but I cant because it crashes and seems to crash when trying to load from cloud on start. In the end I made sure everything was updated. Performed a clean uninstall/reinstall according to the instructions here in the forums. but nothing seemed to work to stop the crashing except logging in with another account by deleting the loginstate.xml file. I'd like to be able to access my designs but I am unable with THIS account. Any help would be really awesome. Thanks a bunch!!    

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Phil.E
Autodesk
Autodesk

Hi,

 

I did not find any recent crash reports from you. Are you getting any opportunity to send in a report? If so, please do and let me know.

 

Are you using Windows 11? If so, can you try manually disconnecting internet and then launch Fusion on the troubled account?





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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