I am having the exact same issue, where no matter what I try (Drivers, re-installing fusion, updating computer, using Fusion Repair utilities, etc) I cannot access the dropdowns. Below is a video of me left-clicking the dropdown arrow and it not working. I am also attaching the communication I had with Fusion support which was no help. Any suggestions?
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Zachary Lehr: I use Fusion without any add ons and for the last three days, the drop down options to select specific bodies, components, sketches, etcetera have not been working. when I click them, nothing happens. It has basically made fusion unusable for me. I have tried several times to uninstall Fusion and then download it again, but the problem persists. Please recomend solutions / next steps. I use fusion on a mac
Autodesk Assistant: Based on the search results provided, it seems like the issue you are experiencing with Fusion on your Mac could be related to a specific defect. Here are some recommended solutions and next steps based on the information gathered:
For Mac Users:
1. Users have reported that drop-down menus in the Fusion 360 toolbar do not open on macOS. When selected, they flash and disappear. This behavior may be isolated to the left side of the screen.
2. Try using the Repair function:
- Use the Repair option from the Fusion 360 Service Utility.
3. Configure the Rectangle program:
- If the Rectangle program is installed on macOS, configure it according to the provided screenshot.
If the above steps do not resolve the issue, you may want to consider reaching out to Fusion 360 support for further assistance, as this could be a specific defect that requires additional troubleshooting.
Please note that the provided solutions are based on the search results and may not directly address your issue.
Zachary Lehr: I tried using the repair option, but it did not fix the issue
Autodesk Assistant: Since the repair option did not resolve the issue with the drop-down menus in Fusion 360 on your Mac, you can try the following steps:
1. Configure the Rectangle program:
- If the Rectangle program is used on macOS, configure it according to the provided screenshot.
2. Change High DPI Settings:
- Right click the Fusion desktop shortcut and select "open file location".
- Right click the launcher and select Properties.
- Go to the compatibility tab.
- Click Change High DPI Settings.
- Change the "High override DPI scaling behavior. Scaling performed by:" selection to Application or System (Not System (enhanced)).
If the issue persists after trying these steps, you may consider reaching out to Fusion 360 support for further assistance.
Zachary Lehr: none of that worked
Autodesk Assistant: Based on the information you provided, you might find this content helpful.
Zachary Lehr: Connect with an agent
Autodesk Assistant: Of course, I can help with that.
Autodesk Assistant: First, share your question in detail so that I can get you the right kind of help.
Zachary Lehr: I use Fusion without any add ons and for the last three days, the drop down options to select specific bodies, components, sketches, etcetera have not been working. when I click them, nothing happens. It has basically made fusion unusable for me. I have tried several times to uninstall Fusion and then download it again, but the problem persists. I have already tried the repair tool in the service utility
Autodesk Assistant: It seems like a support Specialist would be best suited to assist you with that.
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8:14 PM, February 4, 2025
Saif K has joined the chat
Saif K: Thank you for contacting Autodesk. My name is Saif. I'm reviewing your request and will be with you in a moment.
Would you confirm your name and email, in case we need to follow up?
Zachary Lehr: Zachary Lehr; 2026zlehr@dwight.edu
Saif K: Hello Zachary
Saif K: please share the screenshot.
Zachary Lehr: What do you want a screenshot of? The dropdowns?
Saif K: Yes please
Saif K: let me review it
Zachary Lehr: I also sent a video of the issue
Saif K: Thank you, allow me a moment to review them.
Saif K: I went through the files. The issue you're facing is related to the product itself. As part of the Education Support team, my expertise primarily lies in assisting with license renewal and troubleshooting.
Zachary Lehr: Ok, what should I do then
Saif K: While this issue falls outside my specific area of expertise, I will do my best to help you find a relevant solution. Additionally, I would recommend reaching out to the Autodesk forums, where subject matter experts are available and can provide more specialized assistance.
Zachary Lehr: can you link to them please?
Saif K: Sure but lets try few things first to resolve this.
Zachary Lehr: Ok, great
Saif K: I will be taking a moment to check for the solution.
Zachary Lehr: ok
Saif K: It will be taking some time to gather the solution from sources. Is it okay if I can share detailed mail along with forum link so that you can try?
Zachary Lehr: yes
Saif K: Okay
Saif K: Apart from this are you facing any issue?
Zachary Lehr: this is the only one I'm aware of
Saif K: Okay
Saif K: I will be ending this conversation here. Please look for the email.
Zachary Lehr: ok
Saif K: Thank you for contacting Autodesk. Have a nice day!"
