Newest update crashes when exporting a body as .stl
Hello,
Thank you so much for posting. I found 2 solutions.
1. Export the STL files from a web browser instead of the Fusion 360 desktop client.
2. If that fails, perform a clean uninstall/reinstall: How to do an automatic clean uninstall for Autodesk Fusion 360
Additional: If you want to make it quick, I think you should use the "3D Print" command in the Tools> Make.
I created a screencast video on that. Fusion to Slicer (stl export) | Fusion 360 | Autodesk Knowledge Network
@tonberryhunter thanks for the report and video! We are chasing this on a few fronts, but it has been difficult to reproduce.
Is there anything notable about the directory or directories last-accessed by Explorer? Any other file types in the folder? Do you have any Explorer extensions, or perhaps a specific app set to handle/open STL files? Would you be able to include a screenshot of the contents of a crash-inducing directory?
If possible, please attach a DxDiag report for any affected devices to help us profile this issue.
- Press the Windows Key+R for Run
- Type DxDiag and press Enter
- In the DxDiag window, click Save All Information
- Upload the file here
- Please note - this report contains usernames, which are often based on personally identifying information (i.e. your name). If you prefer, you can edit this out of the text file, or directly message me a hosted link.
I'd also be interested in any unique traits about the directory or folders, e.g. synced/backed up by a cloud storage application e.g. OneDrive, or configured with OS-level features like encryption, file compression, or a different "owner" in the eyes of the Windows system. The contents of the folders may be a clue, too - even if the folders are seemingly random, they might have similar content types, such as something that might generate a [corrupted] thumbnail.
We might as well consider the hardware, too - examples include whether the drive is connected in any special way such as USB/Thunderbolt/network, or the make/model/format/configuration of the physical drive itself.
The next time the crash happens, check if there is a related entry in the Windows Event Viewer, located in the Start Menu under Windows Administrative Tools, or simply search for Event Viewer. In the left column under Windows Logs are a few category pivots - the two we're most interested in are Application and System - depending on the nature of the error, a timestamped event might be logged related to Fusion 360, or the underlying Windows disk and Explorer process. If you see anything of note, please let us know.
Lance Carocci
Fusion QA for UI Framework/Cloud Workflows, and fervent cat enthusiast
