New or updated project does not include or update the image

New or updated project does not include or update the image

Farzati.Scott
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Message 1 of 7

New or updated project does not include or update the image

Farzati.Scott
Advocate
Advocate

I noticed that today Fusion does not seem to be updating the image of the project in either the most recent or file folder where it is located.  I have several projects.  It appears to be updating and saving as a new version, but somehow the current image has been lost?  Also there appears to be a long lag time in refreshing...

 

Thanks,

Scott

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344 Views
6 Replies
Replies (6)
Message 2 of 7

RajkumarIlanchelian
Autodesk
Autodesk

@Farzati.Scott We are experiencing a longer queue for the service that updates the thumbnails that you are referring to here. We are working to resolve this as quickly as possible. Will update here later once we have this resolved. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 7

Farzati.Scott
Advocate
Advocate
Thanks for the update...
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Message 4 of 7

RajkumarIlanchelian
Autodesk
Autodesk

@Farzati.Scott WE have resolved this on our backend. Can you please check to see if you are starting to see the thumbnails? 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 5 of 7

Farzati.Scott
Advocate
Advocate
Negative, still no thumbnails...
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Message 6 of 7

Farzati.Scott
Advocate
Advocate
Accepted solution
Ok, so if you resave, the new version will show thumbnails now...
Message 7 of 7

Farzati.Scott
Advocate
Advocate
At least it works in the main files library, although the thumbnail still not visible in the my recent list...
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