Muted Screencast

[rhk.register]

I view support screencasts and some are muted and I can't unmute.  I click on the X'd speaker icon but it remains muted.  I know there is audio.  It is not all of the screencasts. Some I get the audio.

Thanks for help.

[jhackney1972]

Post a link to one of the screencast you are having issues with so others can take a look.

[rhk.register]

Thanks John, two below.  My first post/ question.  Fairly new to Fusion360.

http://help.autodesk.com/view/fusion360/ENU/?caas=caas/discussion/t5/Fusion-360-Design-Validate-Docu...

http://help.autodesk.com/view/fusion360/ENU/?caas=caas/discussion/t5/Fusion-360-Design-Validate-Docu...

[jhackney1972]

Both of these screencasts were recorded without sound.  As you start the screencast, you will notice the speaker icon at the head of the playing timeline, it has a bar through it.  If you click on it, it does not change to just a speaker thus you know it was recorded without sound.  On the other hand, if you have one recorded with sound, the speaker starts off without a bar through it.  You can select the speaker in this case and mute it.

I attached one of my screencast that has sound.  It is about a problem in Autodesk Inventor but you can see what I mean from it.

[rhk.register · Accepted solution]

Thanks John.  At least I know it's not something I was doing incorrectly.  I saw lots of time with no movement and felt there was probably audio I wasn't getting.

Ron Krasnitz