Mouse click issues on Mac

[alexhardie]

I'm having a couple issues on a newer mac running OS 11.2.1. 

-The first is when I try to zoom with the scroll wheel (using solidworks style controls) sometimes it doesn't want to zoom. If I click the window for a while (like 5 seconds of random clicking), it'll eventually work again.  It's not that the mouse has lost signal to the computer because clicking and moving the curser around still works.  The scroll wheel works fine on other software as well, so it's not the mouse.

-The second is when I'm trying to click the small arrow next to a component or body to reveal its sub-contents, sometimes the arrow will disappear, or it will grab the body as if I'm trying to drag and drop it even though it was a single mouse click.  It's super annoying, so I'm hoping this one will get fixed asap. 

I added a screencast below, but it didn't seem to get my audio.

Let me know if you have any feedback for me on these issues.

<iframe width="640" height="620" src="https://screencast.autodesk.com/Embed/Timeline/9e0a767a-3bea-4da2-b4d9-8eb20de681d3" frameborder="0" allowfullscreen webkitallowfullscreen></iframe>

[Phil.E]

Hi,

Sorry to say we haven't seen any issues like this in our testing. Perhaps it's related to specific hardware you have, that we do not.

What kind of mouse are you using?

What is the model/age of your mac?

[alexhardie]

It's a 16 inch macbook pro from 2019.  The screen is 3072 × 1920 pixels.  The mouse is a logitech M535.  OS is 11.2.2.    I think it's a screen resolution issue.  The icons are much smaller than I see them on other computers, so I think I'm having trouble actually clicking the arrows since they're so small.  There must be other things going on too, but that seems to be the main issue to me.  It looks like the newest update highlights the arrows beside the dropdowns, which helps.  Maybe as screens become higher resolution, the software will have to adapt.

[Phil.E · Accepted solution]

Thanks for the details.

I tried to reproduce the problem on my macs and can see the difference on a 13 inch mbp when I set it to maximum space (smallest objects). On a mini, attached to a 27 inch monitor I can only go as high as 2560x1440. With a screen that size it's not noticeable.

At this time the only solution is to use a larger screen, or lower resolution. Thanks again for letting us know what you are finding.

[tfurnishAE]

V2.0.12376 of Fusion 360:

I have m1 MacBook Pro Monterey 12.1 and am running into an issue where the cursor/click begins to act as if it's always on down click. If I release the mouse button it immediately goes into mouse button down mode and drags whatever is there. The issue starts in AutoDesk and carries across to all other apps including Finder on the Mac OS.  The enclosed video demonstrates the issue. I am not clicking at all. The only way to stop it is to Restart the computer. Please help.

[Phil.E]

Can you determine what events might cause this? If it can be repeated with particular actions I'm glad to test it. This can only be fixed if we can repeat it.

Does it happen in any design, large or small? Are there multiple monitors involved? 

Thanks,

[PhDEdd]

Was there ever a fix for this? Running an M2 Mac on Sonoma 14.1, and this problem started yesterday after Fusion forced me to update.

You can't open things in the browser tree, because Fusion thinks the mouse button is being held down, and everything acts like dragging. Restarting (Mac, Fusion or both) doesn't fix it. You can't expand anything in the browser tree, unless you go to "show in browser" via right clicking on the model itself.

Looks like this issue goes back to 2019:

https://forums.autodesk.com/t5/fusion-support/clicks-not-working-in-latest-version/td-p/8131413/page...

[Phil.E]

The issue you are experiencing is not an old issue. Please update to Sonoma 14.7 to avoid the problem.

[FrodoLoggins]

It is an old issue the OP is from 2021. For the past 6 years I've experienced the bug where zooming in and out just doesn't work sometimes.

But the past update or two I've experienced OP's second issue and @PhDEdd issue. I'm on an M1 rMBP running Sonoma Sequoia 15.3.1. This issue still persists. Multiple times a day every single day Fusion thinks I want to drag something in the browser when all I do is click on the arrow next to the item in the browser. This is ridiculous. Stop rushing every update out. Fix the bugs......

[Phil.E]

The issue the OP reported on Sunday by @PhDEdd "You can't expand anything in the browser tree" is a known issue with Sonoma 14.1, according to the bug reports and customer reports indicating that updating to 14.7 removes the bad behavior.

The latest version of macOS Sonoma is 14.7.4 (23H420), as of February 10, 2025

The issue you describe involving arrow clicks isn't the same as @PhDEdd reported. Unfortunately we cannot reproduce the issue you describe, but if we could we'd be happy to log a ticket for development. There appear to be several different issues getting conflated and I'll admit I'm having a hard time keeping them separate. Sorry for any confusion on my part.

[FrodoLoggins]

Sorry. Sequoia not Sonoma. I'm on Sequoia and I have this issue. 

You are incorrect:

"The second is when I'm trying to click the small arrow next to a component or body to reveal its sub-contents, sometimes the arrow will disappear, or it will grab the body as if I'm trying to drag and drop it even though it was a single mouse click.  It's super annoying, so I'm hoping this one will get fixed asap."

OP did not mention any menu or right clicking, he's talking about clicking the arrows in the browser:

I emailed @jeff_strater multiple times about this a month ago.

Clicking on that arrow is supposed to reveal what's inside the component or show some settings if it's a toolpath. But constantly throughout my day every single day Fusion thinks I want to move the component/toolpath somewhere else in the browser. I'm clicking. I'm not clicking and dragging. I'm doing the same thing I've been doing the past 6.5 years it's only been the past month or two where the behavior is different.

For example:

If I click on the arrow shown above next to the spotting operation:

The expected behavior is that this drops down like so:

The expected behavior is not for Fusion to think I want to move that item in the browser like so:

[bonus bug: Why is the canvas under the browser tree a different color from the rest of the canvas?]

Now if I clicked AND HELD THE MOUSE BUTTON DOWN WHILE DRAGGING then yes, please move that operation in the browser.

What's worse is I can't just hit the escape key to exit out of the move.

This probably happens about 5-10% of the time.

[PhDEdd]

That fixed it, thanks.

Now, I wonder why on earth my Mac, which was set to automatically install updates (and still is), decided to stop updating nearly 1.5 years ago. I just assumed I was running the latest. Ah well. I am now, until I get around to installing Sequoia.

[Phil.E]

Thanks for taking the time to try the solution. Please let me know if I can help further. 

[Phil.E]

I tested the issue with toolpaths getting stuck to the mouse and logged FUS-193554. 

This happens on mac only. The toolpath can get stuck to the mouse pointer if the click is interpreted as a drag. It's fairly easy to reproduce the effect if you deliberately drag the mouse a little like you're in a hurry. It's possible some mouse hardware might perform better. I was testing with a low end logitech wireless mouse, and click/drag problems required what I consider above average click/drag motion. That said, it should perform like windows and not get stuck to the mouse, ever.  

[FrodoLoggins]

Been using my Logitech MX Master 3S since May 26, 2023. Firmware up to date. Been using it the same this whole time but only noticed this behavior the past major update or two. As soon as I updated. Like I noticed the behavior probably within 5 minutes of using Fusion after it was updated.