Main app becomes unresponsive after starting cloud render

Main app becomes unresponsive after starting cloud render

joedoyle9908
Explorer Explorer
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Main app becomes unresponsive after starting cloud render

joedoyle9908
Explorer
Explorer

After starting a cloud render, the main app becomes unresponsive while the render dialogue and render gallery remains responsive. The 'close' button also fails to appear after hitting 'render', only way out is to force quit Fusion. Occurs maybe 1 out of 5 times I use the cloud tenderer.

 

 

Running on Windows 10, i5 4690k, Radeon R9 390, Corsair Vengeance 16 GB 

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mohammed.aliTDPXK
Autodesk
Autodesk

Hello @joedoyle9908 ,

 

Can you please add a quick screencast/video for the issue you are facing?

Also can you please collect log files for this attach here ?

Open Fusion as fresh-->Do the render and try and reproduce the bug-->Go to Help--> Support and diagnostics-->Diagnostic log files-->Show in Folder/finder will appear, copy the files and attach here.

Thanks!

 




Mohammed Adam Ali
Sr. SW Eng. Test
Quality Assurance
Autodesk, Inc.


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