lost before design

lost before design

3dsolis.store
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Message 1 of 4

lost before design

3dsolis.store
Explorer
Explorer

hi ı got the educatıon lıcance agaın but my prevıous draw lost how wıll they come back ?

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Message 2 of 4

jhackney1972
Consultant
Consultant

Did you use the EXACT same Autodesk ID to apply for your newest Educational license as you were using with your old Educational license?  If yes, your files should be available to you.  If no, then you can only see them if your log into Autodesk Drive using your previous Educational license Autodesk ID.  Once there, you can download them as archives and open them directly with your current license.

John Hackney, Retired
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Message 3 of 4

3dsolis.store
Explorer
Explorer

your solution is correct, my mistake is wrong, I applied the student version with my e-mail address, I had to renew the student version on the account I was using, how do I solve this?

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Message 4 of 4

jhackney1972
Consultant
Consultant
Accepted solution

I would start by going to this website and looking for support.  Autodesk Personnel will be the only individuals that will be able to help you out.

 

Please do not forget to mark your Forum question with the Accept Solution icon to close it out since you, as noted, have your answer.

John Hackney, Retired
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