Lost access to school email and wish to recover files

Lost access to school email and wish to recover files

izhanneh
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Lost access to school email and wish to recover files

izhanneh
Observer
Observer

I set up an Autodesk Educational License account with my school email a couple years ago and have since graduated, meaning the email account has been permanently deleted. I still remember my password but due to the rollout of the new OTP verification policy I am unable to sign in, as there is no way for me to receive the OTP email. I haven't backed up any of the files as I did not think there would ever be an issue signing in to my account. Any help to recover the files would be greatly appreciated, as I have spent 100s of hours working on them. I can prove that the account is mine as I know the password and details associated with it but cannot login under the new OTP policy. Thanks in advance for the help

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xichkyluuphong
Community Visitor
Community Visitor

Me too

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