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Linked components are not cloud rendered properly

Linked components are not cloud rendered properly

beegee1979
Observer Observer
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Message 1 of 4

Linked components are not cloud rendered properly

beegee1979
Observer
Observer

I'm working on a complex file including 100+ linked components and worked well, so far.

Since the last few updates some of the linked components partially missing from the cloud rendered preview.

Local render still works well.

 

Using on Windows 10 v1809.

 

Thank you guys

 

I can't wash my face, because the furniture hasn't been rendered. The mirror on the wall is still the part of that component (component in component that has component in)I can't wash my face, because the furniture hasn't been rendered. The mirror on the wall is still the part of that component (component in component that has component in)

This render contains all the components, created few weeks ago.This render contains all the components, created few weeks ago.This is the latest update, missing cook top and wall lights. Those guys are still in the same component with the furniture.This is the latest update, missing cook top and wall lights. Those guys are still in the same component with the furniture.

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557 Views
3 Replies
Replies (3)
Message 2 of 4

paul.clauss
Alumni
Alumni

Hi @beegee1979 

 

Thanks for posting! I've seen this behavior occur before with particular files, but was unable to trigger the cloud rendering problems with any examples on my end today. Would you mind sharing the file from your screenshots with me? I'm happy to have a look.

Paul Clauss

Product Support Specialist




Message 3 of 4

paul.clauss
Alumni
Alumni

Hi @beegee1979 

 

Thanks for sending the files over directly! I was able to recreate the cloud rendering problems - I received the exact same behavior as you and have logged RAAS-16943 with the rendering team to investigate further. I appreciate you bringing this to my attention.

 

For the time being, please use local renderings to work around this problem behavior.

Paul Clauss

Product Support Specialist




Message 4 of 4

beegee1979
Observer
Observer

Thank you Paul for your efforts. 

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