Issue when when dimensioning curved lines in drawing space

[matthew.loughridge2]

Hi All,

I have an issue when trying to dimension curved lines in the drawing space, what happens is the curved lines jump about when zooming in and out and it will not allow me to add dimensions to the curved lines as I can't select an endpoint.

I am not sure if this is a bug or a graphics issue, however I have tried this on different computers and the issue still  occurs. I have also tried changing graphics settings and updating drivers etc. but the problem is still there.

I have attached a few screenshots of the curved lines moving about.

[ClintBrown3D]

Hi @matthew.loughridge2 

I'm sorry to hear that you are having trouble. 

Please share a downloadable link to your drawing, so that I can ask the team to investigate this, or if it is sensitive, feel free to send it directly to me Clint. Brown {a} Autodesk.com 

What is your graphics setup? Please share this too:

[matthew.loughridge2]

Hi @ClintBrown3D 

The link for the drawing is : https://a360.co/3NoNJUE

The link for the model is : https://a360.co/3NmuqLS

Graphics settings are: 

[GPU Information]
GPU Device: NVIDIA Quadro M2000
GPU RAM: 4096 MB
GPU Driver API: DirectX 11.0
GPU Driver Version: 391.25
GPU Driver Date: 03/19/2018

[Graphics Effects Settings]
Anti Aliasing: On
Ambient Occlusion: On
Object Shadow: Off
Ground Shadow: On
Ground Reflection: Off
Selection Display Style: Normal
Transparency Effect: Better Performance

[Limit effects to optimize performance]
Off

Thank You!

[ClintBrown3D]

Hi @matthew.loughridge2 

Thanks for the links. Your graphics driver is over 5 years old! 

GPU Driver Date: 03/19/2018

I'd strongly suggest updating it to the latest stable version available. The image below will point you to the downloads page for your driver.

Choose the correct card type and download the driver for it. Once downloaded, I'd suggest doing a "Clean Install" for best results. Then do a reboot of the system.

Give this a try and let me know how you get on. 

[matthew.loughridge2]

@ClintBrown3D 

Have tried this but i am still experiencing the same issue,

Graphics info as follows:

[GPU Information]
GPU Device: NVIDIA Quadro M2000
GPU RAM: 4096 MB
GPU Driver API: DirectX 11.0
GPU Driver Version: 535.98
GPU Driver Date: 05/25/2023

[Graphics Effects Settings]
Anti Aliasing: On
Ambient Occlusion: On
Object Shadow: Off
Ground Shadow: On
Ground Reflection: Off
Selection Display Style: Normal
Transparency Effect: Better Performance

[Limit effects to optimize performance]
Off

[ClintBrown3D]

OK, thanks for trying that

@nemadec Please can you take a look at the file above.

cc: @Pramod.kadam @-KyleWilliams- 

[matthew.loughridge2]

@ClintBrown3D @nemadec 

Hi Guys,

Did you ever get the chance to take a look at this?

[ClintBrown3D]

Hi Matthew

There's a back end tweak we can make to a drawing template for you that resolves this issue.

I'm not sure about your subscription status. So we have 2 options:

1) if you have a subscription and want to send me your drawing template file, I can change it for you and send it back.

2)If you are a hobbyist, take a look at the attached version of the file, I have tweaked the setting, and you should be able to edit it. Simply download the file (as a Fusion Archive) from the web viewer and then open it in Fusion 360.

https://a360.co/3CQrroK