Installing fusion problems

Installing fusion problems

kmaksuna
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Installing fusion problems

kmaksuna
New Member
New Member

I previously completely removed fusion 360 and decided to reinstall it. It gives me an error saying that the program doesn't know what the problem is. I've attached some of the logs

Traceback (most recent call last): File "R:\src\adsk\dls\streamer\process\process.py", line 1186, in execute File "R:\src\adsk\dls\streamer\process\deploy_process.py", line 95, in execute_without_errorhandling File "R:\src\adsk\dls\streamer\process\process.py", line 1116, in execute_without_errorhandling File "R:\src\adsk\dls\streamer\process\process.py", line 932, in _config_app File "R:\src\adsk\dls\streamer\process\process.py", line 1928, in _do_installation File "R:\src\adsk\dls\streamer\process\process.py", line 1689, in wait_threads File "E:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\concurrent\futures\thread.py", line 58, in run File "R:\src\adsk\dls\streamer\process\process.py", line 1809, in execute_tasks File "R:\src\adsk\dls\streamer\process\process.py", line 415, in _executetasks File "R:\src\adsk\dls\streamer\windows\platform.py", line 344, in create_launch_items File "R:\src\adsk\dls\streamer\windows\platform.py", line 444, in _manipulate_shortcuts File "R:\src\adsk\dls\streamer\manifests.py", line 807, in walk_external_references File "R:\src\adsk\dls\streamer\windows\platform.py", line 401, in __filevisitor File "R:\src\adsk\dls\streamer\manifests.py", line 62, in __next__ File "R:\src\adsk\dls\streamer\manifests.py", line 44, in _manifestvalfor File "R:\src\adsk\dls\streamer\manifests.py", line 239, in _process_template_value File "R:\src\adsk\dls\streamer\utils.py", line 258, in __call__ File "E:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\string.py", line 121, in substitute File "E:\Jenkins\3P\PYTHON\3.11.1\WIN64_1\Lib\string.py", line 114, in convert File "R:\src\adsk\dls\streamer\manifests.py", line 228, in __getitem__ File "R:\src\adsk\dls\streamer\configuration.py", line 782, in __getitem__ File "R:\src\adsk\dls\streamer\windows\platform.py", line 2068, in __getitem__ File "R:\src\adsk\dls\streamer\platform_base.py", line 108, in __getitem__ IndexError

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Message 2 of 2

RajkumarIlanchelian
Autodesk
Autodesk

@kmaksuna 

1. Make sure that Fusion installer is not running in task manager
2. Go to %localappdata%\Autodesk\ then DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder) 
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again

Can you please try this?

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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