I have lost access to my files and do not know where it was moved to/the owning

I have lost access to my files and do not know where it was moved to/the owning

gracekayode12
Explorer Explorer
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I have lost access to my files and do not know where it was moved to/the owning

gracekayode12
Explorer
Explorer

I cannot find my files in fusion 360 desktop app on my Mac (or cloud) that used to be under demo project folder. It looks like it was moved  but not by me, not sure if it was fusion team or how can I recover my work. All I see is few documents in the editable docs section and when I click on one of my old docs that used to be in the demo project folder it now says "design is located in another team"/or Cross team issue when I try to save.

I have checked the cloud and still do not see it and in new hub I see a bunch of folders but none of my old work. I think maybe this was related to the move from personal hub to fusion team hub or maybe not but idk why my files are missing. Maybe I should have not left work in demo folder but if there is anyway to recover the work I would appreciate it. I have the personal/hobbyist license as well if Im missing anything and my fusion 360 was up-to-date.

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RajkumarIlanchelian
Autodesk
Autodesk

@gracekayode12 Can you please DM me your email used to register for Fusion? We can check in the back end to see what could be happening. 

Rajkumar Ilanchelian
Autodesk Fusion

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