I don't receive email to renew my Fusion 360 license

[FernandoP3d]

I send the request to renew the fusion 360 startup license, but I don't receive any email yet, I completed the form, more than ten business days ago. My Fuision 360 license expires today. I Make sheet metal products to sell them, I am an entrepeneur in early stage I earn less than $ 100k a year. Please review my case, Fusion its important to me for continue working.

[Phil.E]

Hi,

Just to be sure, did you check your junk email folder?

I've passed your note to the team that handles licensing for their help.

[FernandoP3d]

Hi,

yes, I just checked junk folder and nothing there. 

Thanks.

[Phil.E]

Please try to log out and restart Fusion 360. Log in again with your startup account. Is it fixed?

[FernandoP3d]

Yes, It have been solved.

many thanks!.