whenever I follow the steps to download fusion 360 for personal use, then press "Downlad now" I get the exe pop up and when I clack that i get this message...
I tried changing the browser and i looked through the support page but I cant fin anything with the same issue as me. Please help.
The TLDR for how to fix: you need to be signed in to your Autodesk account. If you've just created an account, you need to verify your email first.
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I just signed up for an Autodesk account and experienced the same issue with not being able to download the personal Fusion360 - it just sent me in a circular loop.
On the download screen, everything on the left was blank -- the highlighted area did not appear.
I tried to click "Log In" at the top, but the buttons didn't work. Other buttons on the website worked, but clicking on Log In did nothing. So I cleared cookies, refreshed, then was able to click Log In. From there, it sent me a verification email [I'd already received one from first signing up, but was not aware as it wasn't mentioned -- a note for the UX team.]
Once I verified the email, I could log in, then refresh this page...et voila, the highlighted area appeared, and I have now downloaded Fusion360 successfully.
Whew! What a workout! 🙂 Hope this helps someone else.
