I Can't create a drawing from a design anymore (I'm using a Mac Book Pro)

I Can't create a drawing from a design anymore (I'm using a Mac Book Pro)

b.burns2
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Message 1 of 11

I Can't create a drawing from a design anymore (I'm using a Mac Book Pro)

b.burns2
Participant
Participant

When I try to create a drawing from design the Drawing page opens then crashes. I'm using a Mac Book Pro. Is there a fix for this?

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Message 2 of 11

RajkumarIlanchelian
Autodesk
Autodesk

@b.burns2 When you get a crash does it give you a dialog to submit the crash? If so can you please do so? Also it would be good to know which version of Fusion you are on. (Help->About). We had this very same issue a while back but we fixed it in September. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 11

Anonymous
Not applicable

Are you using Fusion 360 on macOS Big Sur (Public Beta)? If yes, then this issue is for everyone. Autodesk is trying to fix it.
I personally don't have any issues with a drawing, because I,m still on macOS Catalina. But I read a similar kind of post in this forum 5-6 days ago. Where someone reported this issue.

And If you are using Fusion 360 on macOS Catalina, then I'm sorry I don't know why you are facing this issue, wait for someone else to help you.

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Message 4 of 11

b.burns2
Participant
Participant

Yes using macOS Catalina version 10.15.7

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Message 5 of 11

b.burns2
Participant
Participant

Screen Shot 2020-10-19 at 1.07.38 PM.png

Screen Shot 2020-10-19 at 1.08.13 PM.png

Screen Shot 2020-10-19 at 1.08.49 PM.png

   

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Message 6 of 11

RajkumarIlanchelian
Autodesk
Autodesk

@b.burns2  Can you look at my above post for a couple of details that I called for ? 

If you submit crash reports can you post here one of the report IDs? 

By any chance is your partition a case-sensitive partition ?

 

Would be good to know the version of your Fusion 360 as well. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 7 of 11

RajkumarIlanchelian
Autodesk
Autodesk

@b.burns2 Thanks for attaching the crash report ID. We took a look and per the information we believe you are on a Fusion 360 version from April 2019. 

Can you please look at which version of Fusion 360 you are using? You should be on 2.0.9011 at the time my writing this to be on the latest Fusion version. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 8 of 11

b.burns2
Participant
Participant

How would I get a different F360 version? the option to update isn't available that I am aware of. 

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Message 9 of 11

RajkumarIlanchelian
Autodesk
Autodesk

With a really old version, the only option is to uninstall and re-install the product. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 10 of 11

20bcm068
Community Visitor
Community Visitor

Do have a solution now ??
I am using Mac OS Sonoma and facing the same issue

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Message 11 of 11

RajkumarIlanchelian
Autodesk
Autodesk

@20bcm068 @Are you crashing when you go to create your drawing? If you do get a crash submission can you please submit them and copy a report ID and paste it here please?

Rajkumar Ilanchelian
Autodesk Fusion

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