I can save three times, then: Error, file is not available.

[TheRealWilliam]

I have a design that I am working on. I can save the design, but after three times saving (versioning) it, it seems like Fusion would be uploading forever (but there is no network acticity from Fusion). It also doesn't stop 'uploading' when the computer stays on for 12hrs.

My workaround is to save it as a new file. Then saving (versioning) will work again for 3 times. I already cleared the cache data and the upload cache, deleted everything and uploaded a f3d backup, but the error is still occuring. Can someone help me...? Thanks!

[enfeitador]

I'm having the same problem, did you guys from the team ever considered something from the last update to cause this issue?

[ahsan.autodesk · Accepted solution]

Hi @TheRealWilliam,

Thanks for posting the Diagnostic Log files. I see some network related errors in them, which could be hampering the uploads. There is one file "Wind_Copter" which is having trouble uploading. Also, I see some issues with compressing the files before uploading. Would you please try unchecking the option "Optimize file transfers ..." in your preferences dialog?

Let us know if this makes a difference.

Thx

[TheRealWilliam]

@ahsan.autodesk

Thanks for looking at it! After making the change to "Optimize file transfers ...", the window "Job Status" popped up, and suddenly the progress bars started to move. The files are now available again, thanks!